Neo Network
Privacy policy

Privacy Policy

Neo Network tools are designed to be private by default. Stack Tracker is an offline HTML product and does not upload your holdings to Neo Network.

Last updated: 27 June 2026

1. Who we are

Neo Network provides practical tools for people and small businesses, including Neo Stack Tracker, a downloadable offline portfolio tracker for physical precious metals and alternative assets.

2. What information we collect

The website may receive information you choose to send through support or affiliate contact links, such as your name, email address and message. Purchases are processed by Payhip, so payment details are handled by Payhip and its payment providers, not by this website.

3. Product data stays local

Neo Stack Tracker is designed so portfolio information can be stored locally on your USB key or local files. You are responsible for exporting and protecting your own backups. We do not receive your holdings, spot prices, purchase records or sold-item records unless you choose to send them to us for support.

4. How we use information

  • To respond to support requests.
  • To manage customer or affiliate enquiries.
  • To improve product guidance and documentation.
  • To maintain basic business records where required.

5. Third-party services

Payhip is used for checkout and affiliate registration. When you click a Payhip link, Payhip's own privacy policy and terms apply. Email support may be handled through your email provider and ours.

6. Cookies and analytics

This static website does not require tracking cookies to function. If analytics or marketing pixels are added later, this policy should be updated before deployment.

7. Legal basis and retention

Where UK GDPR or GDPR applies, we rely on legitimate interests, contract fulfilment, consent where relevant, and legal obligations. Support messages and business records are kept only for as long as reasonably needed.

8. Your rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information. To make a request, contact support at info@neonetwork.vip.

9. Security

No method of transmission is completely secure, but we aim to keep the data we handle limited, relevant and protected. Keep your downloaded files and backups secure on your USB key or chosen storage device.

10. Contact

For privacy questions, email info@neonetwork.vip.